Terms and conditions
Applicable from September 1, 2021
These conditions of sale are concluded on the one hand by the company HURA COMMUNICATION with a share capital of 7780 euros whose registered office is located at 103 rue Jouffroy d'Abbans, 75017 PARIS, registered with the Register of Commerce and Companies of PARIS under the number 487 793 879, Tel: + 33 (0) 1 83 64 40 53, hereinafter referred to as HURA COMMUNICATION and managing the site and, on the other hand, by any natural person wishing to make a purchase via the website referred to as hereinafter "the buyer".
Article 1: object
These conditions of sale aim to define the contractual relationship between HURA COMMUNICATION and the buyer and the conditions applicable to any purchase made through the website.
The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order. This acceptance will be confirmed by ticking the box corresponding to the following sentence: "I acknowledge having read and accepted the general conditions of service and use".
The buyer acknowledges by the same fact having read them fully and accepting them without restriction. Ticking the aforementioned box will be deemed to have the same value as a handwritten signature on the part of the Internet user. The buyer acknowledges the evidentiary value of the automatic recording systems of and, except for him to provide proof to the contrary, he waives the right to contest them in the event of a dispute.
Before any transaction, the buyer declares on the one hand that the purchase of products on the site is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have the full legal capacity necessary for this. , or failing that he has the authorization of a tutor or curator if he is incapable, of his legal representative if he is a minor allowing him to engage under these general conditions of sale .
The company HURA COMMUNICATION retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.
Article 2. Products
The products offered are those that appear on the HURA COMMUNICATION website within the limits of available stocks. HURA COMMUNICATION reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description containing its main technical characteristics.
The photographs are as accurate as possible but do not bind the Seller in any way.
HURA COMMUNICATION reserves the right to modify the assortment of products depending in particular on the constraints linked to its suppliers.
In the event that a supplier changes the aesthetics of a product (packaging), the graphic representation of it cannot affect the sale, if the product remains identical elsewhere.
The seller undertakes to modify the visual as soon as possible.
The sale of the products presented on the site is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.
Article 3. Rates
The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order.
Any change in the VAT rate may be passed on to the price of the products.
HURA COMMUNICATION reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.
The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order, the buyer may be liable for customs taxes upon receipt of his package according to his country of residence.
Article 4. Delivery costs and delivery times
4.1 Shipping costs:
A participation fee of: €15 for shipping costs
Shipping costs are free for any order greater than or equal to 90 euros.
A participation package of: 20 € for shipping costs
Shipping costs are free for any order greater than or equal to 90 euros.
A participation fee of: €15 for shipping costs
Shipping costs are free for any order greater than or equal to 200 euros.
Rest of the World: For the purchase of 1 to 2 items: 15 € for shipping costs by International Tracking Letter (3 cm maximum thickness).
For the purchase of 3 to 6 items: 25 € for shipping costs by Colissimo International
For the purchase of 7 to 15 items: 30 € for shipping costs by Colissimo International
For the purchase of 16 to 30 items: €40 shipping costs by Colissimo International Shipping costs are free for all orders over 30 items.
4.2 Delivery times:
HURA COMMUNICATION will endeavor to deliver the order within 1 to 2 weeks (indicative times) from the payment of the order.
Rest of the world:
HURA COMMUNICATION will endeavor to deliver the order within 2 to 4 weeks (times for information only) from the payment of the order.
Article 5. Ordering products
Any order implies acceptance without restriction or reservation of these general conditions of sale.
In order to place an order, the buyer may select one or more Products and add them to their basket.
The availability of the Products is indicated on the Site, in the description of each item. When his order is complete, he can access his basket by clicking on the button provided for this purpose.
5.1.2. Validation of the order by the buyer:
By consulting his basket, the buyer will have the option of checking the number as well as the nature of the Products he has chosen and will be able to check their unit price, as well as their overall price. He will be able to remove one or more Products from his basket.
If his order suits him, the buyer can validate it. He will then access a form on which he can either enter his login if he already has one, or register on the Site by completing the registration form using the personal information concerning them.
5.1.3. Payment by the Client:
As soon as he is connected or after he has fully completed the registration form, the buyer will be invited to check or modify his delivery and invoicing details, then will be invited to make his payment by being redirected to this effect on the secure payment interface with the words "order with obligation to pay" or any similar formula.
At no time can the sums paid be considered as a deposit or down payment.
All orders are payable in euros.
Article 6. Creation of the personal space
Before any order, the customer must create an account on the site. The creation of a personal space is an essential prerequisite for any order from a customer on the Site.
To this end, the customer will be asked to provide a certain amount of personal information.
Some of this information is deemed essential for the creation of the personal space. The refusal by a customer to provide said information will have the effect of preventing the creation of the personal space as well as, incidentally, the validation of the order.
When creating the personal space, the customer is asked to choose a password.
This password constitutes the guarantee of the confidentiality of the information contained in the personal space. The customer is therefore prohibited from transmitting it or communicating it to a third party.
Otherwise, HURA COMMUNICATION cannot be held responsible for unauthorized access to a buyer's personal space.
6.1. Content of the personal space:
The personal space allows the customer to consult and follow all his orders made on the Site. The pages relating to the personal spaces are freely printable by the holder of the account in question, but in no way constitute admissible evidence by a court. They have only an informative character intended to ensure an effective management of its orders by the buyer.
HURA COMMUNICATION undertakes to securely store all contractual elements whose retention is required by the law or regulations in force. The customer undertakes to regularly check the data concerning him and to proceed online, from his personal space, to the necessary updates and modifications.
6.2. Deleting the personal space:
HURA COMMUNICATION reserves the right to delete the account of any Customer who contravenes these general conditions, in particular when the Customer provides inaccurate, incomplete, misleading or fraudulent information, as well as when the personal space of a Customer has remained inactive since at least a year.
Said deletion will not be likely to constitute a fault on the part of HURA COMMUNICATION or damage for the excluded Customer, who will not be able to claim any compensation as a result.
This exclusion is without prejudice to the possibility, for HURA COMMUNICATION, to undertake legal proceedings against the Customer, when the facts have justified it.
Article 7. Methods of payment:
The company HURA COMMUNICATION offers the buyer to order and pay for his products in several stages: - Secure payment by Paypal (via the PAYPAL system): the buyer selects the products he wishes to order in the "basket", modifies whether need (quantities, references, etc.), check the delivery address or fill in a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by Paypal".
The next step offers him to check all the information, read and accept these general conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the "Confirm my order" button.
Finally, the buyer is redirected to the secure PAYPAL interface in order to securely inform his Paypal account references or personal credit card. If the payment is accepted, the order is recorded and the contract definitively formed.
Payment by Paypal account or credit card is irrevocable. HURA COMMUNICATION reserves the right to suspend or cancel any order and/or delivery, whatever its nature and level of execution, in the event of non-payment of any sum which would be due by the buyer, in the event of payment incident or in the event of an existing dispute with the buyer.
Penalties of an amount equal to the legal interest rate plus five points are automatically applicable to amounts unpaid at the end of a period of ten days following the invoice date or upon notification of the rejection of bank payment for any other means of payment.
The delivery of any new order may be suspended in the event of late payment of a previous order, notwithstanding the provisions hereof. For any payment, HURA COMMUNICATION reserves the right to request a photocopy of the identity card of the Buyer and, where applicable, that of the holder of the means of payment used by the Buyer.
For amounts over 150 euros including tax, HURA COMMUNICATION reserves the right to request a certified photocopy of an identity document. As part of the fight against Internet fraud, information relating to your order may be transmitted to any third party for verification.
The confirmation of an order entails acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation of availing oneself of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction.
If the buyer has an e-mail address and if he has entered it on his order form, the company HURA COMMUNICATION will communicate to him by e-mail the confirmation of the registration of his order.
If the buyer wishes to contact HURA COMMUNICATION, he can do so by mail at the following address:
103 rue Jouffroy d'Abbans,
75017 PARIS, FRANCE
or by email using the contact form.
Article 8. Retention of title
The HURA COMMUNICATION company retains full ownership of the products sold until full payment of the price, in principal, costs and taxes included.
Article 9. Withdrawal
Under Article L121-20 of the Consumer Code with regard to distance selling, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return of the product to the seller for exchange or refund without penalty, except for the cost of return.
In the case of an order relating to several goods delivered separately or in the case of an order for a good made up of batches or multiple parts whose delivery is staggered over a defined period, the period runs from receipt of the last good or lot or of the last piece.
For contracts providing for the regular delivery of goods during a defined period, the period runs from the receipt of the first good.
When the fourteen-day period expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the next working day.
The products must imperatively be returned to HURA COMMUNICATION in perfect condition for resale, in their original condition (packaging, accessories, instructions, etc.), duly sealed, unused, without undue delay and, at the latest, within fourteen days following the communication of its decision to retract.
The right of withdrawal is only valid for purchases made on the internet, no purchase in shops, at trade shows and fairs can benefit from this right.
The products must not have been opened or used, even in order to test them, the seal must be intact. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded or exchanged. In the case of heat-sealed products, goods that cannot be returned for hygiene reasons are excluded from the right of withdrawal by article R121.1 of the Commercial Code. This therefore concerns nail polishes and UV gels. When a buyer return products, all risk associated with the return of the product is the responsibility of the buyer and the shipping costs are the responsibility of the buyer.
If the aforementioned conditions are met, HURA COMMUNICATION will exchange the product or reimburse the buyer, within fourteen days, for the sums corresponding to the products acquired by him. The conditions, deadlines and procedures for exercising the right of withdrawal are set out in the standard form provided at the end of these general conditions.
Article 10. Return of products by mail
To return an item, the buyer must contact HURA COMMUNICATION to notify them of the return. He can do this by email, specifying the order number and the reference of the article(s) concerned as mentioned in the delivery note. Once the seller has been notified, the buyer will send the parcel concerned to the following address:
ESAT LES ATELIERS DE NIERMEService Clients Pure By Valerie/ Hura Communication
2 RUE FRANCOISE DOLTO
HURA COMMUNICATION will not accept parcels sent postage due.
Article 11. Delivery
Deliveries are made to the address indicated on the order form, which can only be in the agreed geographical area. Orders are made by La Poste via COLISSIMO, delivery service with tracking, delivery without signature. Delivery times are given for information only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer refunded. This clause is not intended to apply if the delay in delivery is due to a case of force majeure.
In such a case, the Customer undertakes not to take legal action against HURA COMMUNICATION and waives the right to avail himself of the resolution of the sale provided for in this article. HURA COMMUNICATION may provide by e-mail to the buyer the tracking number of his package. The buyer is delivered to his home by his postman.
In the event of the buyer's absence, he will receive a delivery notice from his postman, which allows him to collect the products ordered from the nearest post office, for a period indicated by the postal services. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of the company HURA COMMUNICATION.
The buyer is required to check, in the presence of the La Poste employee or the delivery person, the condition of the packaging of the goods and its contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.
Article 12. Warranty
All the products supplied by the company HURA COMMUNICATION benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to the company HURA COMMUNICATION which will take it back, exchange it or refund it.
All complaints, requests for exchange or refund must be made by post to the following address: HURA COMMUNICATION, 103 rue Jouffroy d'Abbans, 75017 PARIS, FRANCE, within thirty days of delivery.
Article 13. Liability
HURA COMMUNICATION, in the distance selling process, is only bound by an obligation of means.
HURA COMMUNICATION undertakes to provide the care and diligence necessary for the supply of quality Products and/or Services in accordance with the specifications of these General Conditions
13.1 Force majeure - Fault of the Customer
HURA COMMUNICATION will not be liable in the event of force majeure or fault of the Customer, as defined in this article:
13.2.1. force majeure
Within the meaning of these general conditions, will be considered as a case of force majeure opposable to the Customer any impediment, limitation or disturbance of the Service due to fire, epidemic, explosion, earthquake, fluctuations in the bandwidth, failure attributable to the access provider, failure of transmission networks, collapse of facilities, illicit or fraudulent use of passwords, codes or references provided to the Customer, computer hacking, a fault security attributable to the host of the Site or to the developers, flood, power failure, war, embargo, law, injunction, request or requirement of any government, requisition, strike, boycott, or other circumstances beyond the reasonable control of HURA COMMUNICATION.
In such circumstances, HURA COMMUNICATION will be exempted from the execution of its obligations within the limit of this impediment, this limitation or this disturbance.
13.2.2. Client's fault
Within the meaning of these General Conditions, will be considered as a fault of the Customer opposable to the latter any misuse of the Service, fault, negligence, omission or failure on his part or that of his employees, non-compliance with the advice given by HURA COMMUNICATION on its Site, any unlawful disclosure or use of the Customer's password, codes and references, as well as the provision of incorrect information or the failure to update such information in its personal space. Will also be considered as a fault of the Customer the implementation of any technical process, such as robots, or automatic requests, the implementation of which would contravene the letter or the spirit of these general conditions of sale.
13.3. Technical issues - Hyperlinks
In the event of impossibility of access to the Site, due to technical problems of any kind, the Customer may not claim damages and may not claim any compensation. The unavailability, even prolonged and without any time limit, of one or more online services, cannot constitute a prejudice for the Customers and cannot in any way give rise to the granting of damages from HURA COMMUNICATION.
The hypertext links on the Site may refer to other websites.
HURA COMMUNICATION cannot be held liable if the content of these sites contravenes the legislation in force.
Similarly, HURA COMMUNICATION cannot be held liable if the Internet user's visit to one of these sites causes him harm.
In the current state of the art, the rendering of the representations of the Products offered for sale on this Site, particularly in terms of colors or shapes, may vary significantly from one computer station to another or differ from reality depending on the quality of the graphic accessories and the screen or according to the resolution of the display. These variations and differences can in no way be attributed to HURA COMMUNICATION, which can in no way be held liable for this fact.
In the absence of legal or regulatory provisions to the contrary, the liability of HURA COMMUNICATION is limited to the direct, personal and certain damage suffered by the Customer and linked to the failure in question. HURA COMMUNICATION cannot under any circumstances be held liable for consequential damages such as, in particular, loss of data, commercial damage, loss of orders, damage to brand image, commercial disturbances and loss of profits or clients. Similarly and within the same limits, the amount of damages charged to HURA COMMUNICATION may not in any event exceed the price of the Product and/or the Service ordered.
13.5. Liability as host
The data, in particular comments, published on the Site by the Customer are under his own responsibility.
In this context, will benefit from the status of data host within the meaning of article 6-I-2 of the Law for confidence in the digital economy of June 21, 2004.
In accordance with paragraph 3 of the same article, HURA COMMUNICATION cannot be held civilly or criminally liable for these comments, unless, from the moment it became aware of the illegal activity or information, he has acted promptly to remove this information or to make it impossible to access it.
Article 14. Intellectual property
All elements of the site are and remain the exclusive intellectual property of HURA COMMUNICATION. No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether they are in the form of a photo, logo, visual or text under penalty of legal proceedings for infringement. published on the Site are for information only, without guarantee of accuracy. HURA COMMUNICATION cannot under any circumstances be held responsible for any omission, inaccuracy or any error contained in this information and which would be the cause of direct or indirect damage caused to the Internet user.
Article 15. Cookies and IP addresses of Internet users
15.1.1. Purpose of setting cookies
In order to allow all Internet users an optimal navigation on this Site as well as a better functioning of the various interfaces and applications, HURA COMMUNICATION may proceed to the implementation of a cookie on the Internet user's computer station.
15.1.2. Purpose of cookies
Cookies make it possible to store information relating to navigation on the Site (date, page, times), as well as any data entered by Internet users during their visit (searches, login, email, password). These cookies are intended to be kept on the Internet user's computer for a variable period of up to 1 year, and may be read and used by the Internet user during a subsequent visit to this Site.
15.1.3. Faculty of opposition of the Internet user to the installation of cookies
The Internet user has the possibility of blocking, modifying the retention period, or deleting these cookies via the interface of his browser (generally: tools or options / privacy or confidentiality). In such a case, navigation on this Site will not be optimized. If the systematic deactivation of cookies on the Internet user's browser prevents him from using certain Services, this malfunction can in no way constitute damage for the Internet user who cannot claim any compensation for this fact.
15.1.4. Deletion of installed cookies
Internet users also have the possibility of deleting the cookies installed on their computer, by going to the menu of their browser provided for this purpose (generally, tools or options / privacy or confidentiality). Such an action causes Internet users to lose the benefit provided by cookies.
15.2. IP addresses
15.2.1. Definition and collection of IP addresses
The IP address corresponds to a series of numbers separated by dots allowing the unique identification of a computer on the Internet network. HURA COMMUNICATION reserves the right to collect the public IP address of all Internet users. The collection of this IP address will be done anonymously. The IP address of Internet users will be kept for the period required by law.
15.2.2. Disclosure of IP addresses
HURA COMMUNICATION must communicate all personal data relating to an Internet user to the Police upon judicial requisition or to any person upon judicial decision. The IP address may be reconciled with the effective identity of the Internet user in the event of communication of this information by an Internet service provider.
Article 16. Personal data
HURA COMMUNICATION undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has a right to access, modify and delete information concerning him. He can make the request at any time by mail to the following address:
103 rue Jouffroy d'Abbans,
75017 PARIS, FRANCE.
Article 17. Settlement of disputes
These distance selling conditions are subject to French law. For all disputes or disputes, the competent Court will be that of PARIS.
For any dispute that may arise concerning the validity, interpretation, execution of these GCS and/or the annexes, as well as the resolution/termination of the contract, the Seller and the Customer undertake to meet as soon as possible. deadlines and to find an amicable solution to their dispute. In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, the Customer is informed that he may have recourse to a mediator. The Customer may present his complaint on the platform put online by the European Commission (http://ec.europa.eu/consumers/odr/), which will transfer the complaint to the competent national mediators.
Article 18. Languages of these general conditions
These general terms and conditions are offered in French and may be revised at any time.
*** POLICY FOR CANCELLATION OF THE ORDER IN CASE OF DISTANCE SALE TO A CUSTOMER ***
In the event of distance selling, as defined by article L. 121-16 of the Consumer Code, within fourteen days, including public holidays, from the order or the commitment to purchase, the Customer has the right to waive it by registered letter with acknowledgment of receipt.
If this period normally expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the first following working day. Any clause in the contract by which the customer waives his right to renounce his order or his commitment to purchase is null and void.
This article does not apply to contracts entered into under the conditions set out in article L. 121-16-1. If you cancel your order, you can use the detachable form opposite.
*** ORDER CANCELLATION ***
Consumer Code art. L. 121-17 Conditions:
∗ complete and sign this form
∗ send it by registered letter with acknowledgment of receipt to:
(Service Clients Pure By Valerie)
103 rue Jouffroy d'Abbans,
75017 PARIS, FRANCE
∗ dispatch it no later than the fourteenth day from the day of the order or, if this period normally expires on a Saturday, Sunday or a public holiday or non-working day, the first following working day.
I, the undersigned, declare that I cancel the order below:
∗ Nature of the goods or service ordered:............................................... ........................ ................................... .................................................. .................................................. ............
∗ Date of order: ........................................... .................................................. .................
∗ Date of receipt of the order: ........................................... ...............................................
∗ Customer name: .............................................. .................................................. ...........................
∗ Customer address: .............................................. .................................................. .................................................. .................................................. .
Client's signature :